Thank you for choosing The Red Room Studio.

Please carefully review our policies to ensure a smooth and respectful experience for all clients, students, and guests.

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Sales Policy

All sales are final.
Classes, merchandise, memberships, and class credits are non-refundable and non-transferable under any circumstances.

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Student Policy

• Late Arrival: Students are permitted an 8-minute grace period. Arrivals after 8 minutes will forfeit their booking and class credit.

• Booking Deadline: Class bookings close 1 hour prior to the class start time.

• Waiver Requirement: All new students must sign a waiver before participating. Please arrive 5–10 minutes early to complete this process.

• Client Portal: Each student must have their own individual client portal. Shared accounts are not permitted.

• Memberships & Class Credits: Cannot and will not be transferred to another individual.

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Class Cancellation & Rescheduling

• Students may cancel or reschedule classes via the client portal (subject to a $5 rescheduling fee).

• Experiencing issues? Contact us at least 3 hours before the class to avoid forfeiting your credit.

• Cancellations or notices received after this period will result in loss of booking and credit.

🔗 [Click here to access your class booking page]

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Class Credit Policy

• No credits will be issued for cancellations or no-shows unless a rescheduling request is submitted on time via the client portal.

• A $5 rescheduling fee will apply and must be paid before the class start time.

• Class credits are valid for 7 days from the original class date.

• Extensions will only be granted for documented positive COVID-19 test results.

Your health and safety are our top priority, and we encourage responsible participation at all times.

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Cancellation Policy

Cancellations for rentals, private parties, events, and group sessions (including pole parties) must be made via email to theredroomstudionj@gmail.com at least 72 hours in advance of the scheduled start time.

• Refunds and rescheduling are subject to contract terms.

• All contracts must be signed prior to your booking date.

• Failure to cancel within the 72-hour period may result in loss of payment.

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Studio Rules

To maintain a clean, safe, and respectful environment, the following rules apply:

• No touching the mirrors.

• No smoking inside the building.

• No alcohol permitted.

• No food or outside catering without prior written approval.

• No glitter or tape that may damage walls or studio surfaces.

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Rental Responsibilities

• Renters are fully responsible for any damage caused to studio property during the rental period.

• Damages to mirrors, equipment, or facilities will result in a minimum fine of $500, with additional charges depending on the extent of the damage.

• Failure to cover damages may result in legal action.

• All renters must clean up, sweep, remove trash, and return the studio to its original condition at the end of their session.

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**By booking or participating in any class, event, or rental at The Red Room Studio, you agree to all the policies and terms outlined above.**